The Way Business Is Moving published by
Issue Date: February 2008

Control your BlackBerry

1 February 2008

According to IDC research, the mobile device management market is expected to grow from $205,7 million in 2006, to $345,0 million by 2011. This growth is driven by the increase in the mobile workforce and the need to manage the complexity that mobile devices add to the IT environment.
CA has announced CA Mobile Device Management (CA MDM), an enterprise-class solution for managing BlackBerry smartphones from Research In Motion (RIM). By providing corporate IT organisations with expanded management capabilities and device-user self-service functionality, CA MDM substantially mitigates security and compliance risks associated with these devices-while also reducing total cost of ownership.
CA MDM simplifies the provisioning and ongoing management of mobile devices via existing over-the-air connections without placing agents on any devices. It features a configurable self-service portal for end-users that empowers them to rapidly register their devices, manage their passwords, and address common problems without the assistance of corporate help-desk personnel. It also provides a Web-based console that unifies all core management tasks - including security management, asset inventory, configuration management, policy compliance, and reporting - for all devices across the enterprise.
Other key features of CA MDM include:
* Leverages BlackBerry Enterprise Server IT policies to deliver over-the-air (OTA) management from a Web-based interface, including device lock/unlock and data wipe to prevent access to data on lost or stolen devices.

* Automated role-based device security and configuration enforcement and lifecycle management leveraging Active Directory data.

* Automatic disabling of devices upon employee termination.

* Customisable workflow for approvals, escalations, event management, and support processes.

* A Bulk Addition feature that enables administrators to quickly roll out large numbers of devices.
"The introduction of large numbers of mobile devices into the corporate IT environment represents one of today's most critical technology governance, risk and compliance challenges," said Stacy Sudan, research analyst with IDC's Mobile Enterprise Software programme. "By ensuring 'asset awareness' and automating device lifecycle management, a product such as CA MDM offers a compelling solution for meeting this challenge."
CA MDM can integrate with other CA solutions, including CA Asset Management, CA Identity Manager and CA Security Command Center, to help ensure that BlackBerry smartphones are easily incorporated into the broader set of enterprise IT governance best practices. Integration with Active Directory enables ongoing synchronisation, monitoring and automated reconfiguration to ensure device configuration and security policy compliance.
"As BlackBerry smartphones and other mobile devices play an increasingly central role as a primary end-user computing device-of-choice, IT organisations will have to subject those devices to the same set of policies and controls that are currently applied to desktops and laptops," said Karel Rode, solution strategist at CA Africa. "CA MDM is an optimal solution for fulfilling this essential enterprise IT management requirement."
Karel Rode
Karel Rode

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