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The Way Business Is Moving

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Issue Date: June 2008

Avaya supports freedom of speech

1 June 2008

Avaya unified messaging now includes a speech-enabled user interface to all messages, calendars, tasks, and more – at no additional cost.
Members of the growing mobile workforce can keep their eyes on the road and safely stay connected to the office using speech commands and their own personal assistant according to Avaya. This freedom of speech is now provided at no additional cost with the company's latest unified messaging platform.
Avaya Modular Messaging 4.0 now includes the Avaya one-X Speech interface to a personal assistant, providing hands-free access to calling and conferencing capabilities, voice, e-mail and fax messaging, enterprise directories and databases, calendars, contacts and task lists - from any telephone. Avaya one-X Speech helps improve responsiveness and safety for employees on the road by eliminating the need to read messages or to text-while-driving.
"Unified Communications is about converging features such as our award winning Modular Messaging and one-X Speech applications, says Mary Dunlop, vice president, Unified Communications Product Management, Avaya. "Our goal is to ensure cost-effective solutions where companies and employees benefit from improved collaboration, responsiveness and simplified access to the wide range of communications used today."
Using speech commands with Modular Messaging 4.0 and one-X Speech, employees instruct the personal assistant to:
Access and manage all messages, including read e-mails via text to speech and reply with an attached .wav file; search for messages by person, date or time.
Launch calls and conference calls by simply speaking the names of the people they want to call.
Create or review appointments, send meeting requests and manage tasks.
Allow callers to leave a message or opt to 'find' the person they are calling.
Avaya Modular Messaging 4.0 with Avaya one-X Speech adds speech access for IBM Lotus Domino 7.0, and upgrades compatibility with Microsoft Exchange 2007 and Internet Explorer 7. In addition, users can now record up to nine optional greetings - and each one in up to three different languages with the new multilingual call answer feature. Callers only hear a greeting in their preferred language.
Avaya Modular Messaging 4.0 with one-X Speech is now globally available in English, and can be purchased separately or as part of the Unified Communications Editions suite of products.
For more information contact Bridget Kelly, Avaya, +27 (0)11 700 4600, bridget.kelly@avaya.com


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