FrontRange Solutions has introduced IP Office Suite, a new and complete business phone system within its Communication Management product family.
Designed from the ground up entirely in software, this standards-based offering provides an advanced telephony system for feature-rich voice communications that replaces complex, proprietary telephony hardware. It provides growing and distributed businesses, enterprise class business communications solutions that integrate with Microsoft Office and FrontRange line-of-business applications.
"IP Office Suite is designed to enable our customers to deliver a complete customer contact strategy," says Paul Bornhutter, general manager - Product for Africa and Middle East. "Its use of new VoIP telephony technology drives down the cost of communications by reducing the need for expensive outside technicians and eliminating inter-office call charges."
Paul Bornhutter, general manager – Product for Africa and Middle East
Bornhutter says this suite of telephony and software integration components is designed to be a foundation that is an all-in-one, complete business phone system with built-in unified messaging that improves employee effectiveness when interacting with customers and mproves the customer experience when interacting with a business.
"What is more, this IP Office Suite provides additional value by also serving as an enabling platform for higher functionality. Integration for Microsoft Live Communications Server is included, and adding FrontRange GoldMine IP Voice Suite productivity applications and FrontRange IP Contact Center Solutions is easily done," says Bornhutter.
Running on a single Microsoft Windows server, IP Office Suite soft switch enables access to traditional phone services and Internet-based network services from one complete system.